Online Reputation Management Services

Is Your Online Reputation Affecting Your Business and Revenue?

It takes years to build up a credible, trusted name in your industry. A negative review or article can damage your reputation within a matter of minutes of going online, affecting your sales and putting a black mark on your brand image.

Negative media, news coverage, and reviews can feel like an overnight attack on your company and bring business to a crawl, posing a direct threat to your livelihood. TheeDigital’s team of Raleigh SEO experts understand the seriousness and urgency of the situation. We are here to mitigate the damage and fight the negativity with powerful, ethical digital tactics designed to restore a positive reputation.

Online Reputation Monitoring and Prevention

Monitor and address the concerns of your audience before they accelerate negatively.

Social Media Monitoring

We closely monitor your social media pages such as Facebook, Instagram, Twitter, Linkedin, and Youtube. We engage with your fan base and respond to all messages and comments reflecting the best of your brand. For any negative comments, we turn them into a positive experience for the visitor.

Review Website Monitoring

Many consumers utilize Review websites such as Google My Business and Yelp to post their reviews about their experience with the business. It could be a positive or negative review. We make sure to reply to both types of reviews positively. We have great success in converting negative reviews to positive ones.

Directory Listings Monitoring

We monitor anything said about your brand, staff, and the company as a whole. Whether it was a negative public release or an online forum comment about your business, we make sure to collaborate with the business owner and come up with the best action plan to counter it. Our monitoring tools help in preventing any long-term negative impact on your business.

The Process to Restore Your Online Reputation

We Can Help You Remove Negative Reviews from the First Page of Google

High Ranking Microsites

Microsites are webpage or webpages that have a separate domain, and sometimes they are created under a subdomain. The purpose is to help brands to achieve awareness for a specific goal. We would be creating microsites about your brand story and optimize it to be found on the first page. That will help to push any negative publicity page to the second or third page.

Social Media Accounts

Another way to receive negative reviews or comments is through Social media. We treat all reviews in a professional matter to maintain the business image. When it comes to negative reviews, we initially apologize and get feedback about ways to improve the service. We avoid argumentation and always respond in a positive and welcoming tone.

Review Generation Strategy

We can help increase the number of positive reviews in different ways. One of the methods is creating an email template and custom link to the review webpage to make it easier for the end customer to leave positive testimonials. Having more positive new reviews will make the older bad reviews go down on the list, which will help show only high rating reviews.

Online Reputation Management System (ORM)

Why TheeDigital is Right for Your Online Reputation Management

Our online reputation management (ORM) methods and approach are different from other ORM companies: We combat the harmful content head on using aggressive customer-focused, ethical SEO (also called “white hat” SEO) and internet marketing tactics to overcome the negative search results, reviews, and content that is having no mercy on your brand’s reputation.

Many of our internet marketing services are conducted to maximize benefit in the long-run, but our specific ORM solutions are engaged for short-term success to quickly repair damage to your brand and reduce any effects of negative publicity. We know these markets and know how to target the right resources to bring your business back to life and restore its good name.

Benefits of Our ORM Services

The longer bad PR or negative reviews go unaddressed, the higher the exposure, the deeper the impact, and the greater the damage is to your organization’s good name. TheeDigital has helped both large companies and small, family-owned businesses overcome attacks on their online reputation. Don’t wait — schedule your ORM audit with our Raleigh digital marketing experts today.

Fix Reputation to Bring Back Sales

Return sales & revenue to the levels before the PR nightmare

Restore Your Brand Reputation

Restore your company’s good name, trust, & credibility

Promptly Address Negativity

Waste no time in addressing negative PR or harmful content

Extinguish All Of The Fires

Overpower damaging content using white hat methods

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Award-Winning Websites

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Clients Served Since 2004

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Of Leads Generated Daily

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Managed in Paid Search Annually

Our Clients Love Working With Us

Our new website is much more interactive and completely mobile friendly. Immediately, we saw an increase in traffic to our website as well as an increase in people contacting us from the website. We’re ranking on search engines for our main keywords – some on the top page! The TheeDigital team truly listens to our requests and offers impactful marketing advice. We are very pleased with the traffic to our website and TheeDigital’s marketing efforts!

Gib Irons
Attorney
Irons & Irons Law Firm

Finally, a dream of many generations of the IUPAC community has materialized. First “aesthetical” impression – BEAUTIFUL.

Lynn Soby
Executive Director,
IUPAC

TheeDigital designed our website for which they won an award. They have been great at getting content to our website that is timely, relevant and driving traffic to our site. All the staff have been a pleasure to work with, to offer helpful suggestions and to keep us informed.

Jeffery Cooper
CPA, Managing Member
Steward Ingram Cooper PLLC

Everything looks fantastic, I cannot express how pleased we are with both sites (Strategic Systems and CEI). You all have done a fantastic job!

Picture of Anna Groblewski, Sales, Marketing and Events Coordinator for CEI - a custom web design client of TheeDigital

Anna Groblewski
Sales, Marketing and Events Coordinator
CEI – The Digital Office

Since hiring TheeDigital, sales from our WooCommerce website increased by 733%. I work with John Bowman and he has been invaluable in improving our business through our website.”

Shawn Simmonds
Founder
Blue Dog Blasting

Thank you to the whole team! The entire process went so smooth. Definitely way easier than any other website launch I’ve done in my career. And we genuinely appreciate your partnership and how much TheeDigital has stepped up to understand our organization and our business.

Becky Alley
Chief Marketing Officer
Children’s Home Society of North Carolina

We hired TheeDigital to help us build our nonprofit organization’s site. They were extremely organized, responsive, and did an excellent job of bringing our vision to fruition.